We are a global energy business involved in every aspect of the energy system. We have 75,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day.

We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us and be part of what we can accomplish together.

In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, and develop your career in an encouraging, forward-thinking environment!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Planning & Performance Team and advance your career as a

Planning & Performance Senior Analyst

In this role You will:

• Works closely with the management of the german retail business and country PPM leaders to support the annual capex and ncc planning process, ensuring investment pipeline plans are appropriately challenged and assured for the designated business(es)

• Produces detailed forecasts during the year, drawing insights and highlighting areas where NCC or Capex performance targets are not being met

• Analyses and interprets actuals as a basis for performance management at business level

• Actively supports reporting and inventory processeses

• To carry out the month end close processes in a timely and accurate manner

• Translates financial and operational performance for the businesses and evaluates and articulates the underlying delivery of actuals vs. latest forecasts on a monthly basis to incorporate into the plan and current outlook for the year

• Support the ARC manager(s), in partnership with GBS, in completing Period End Close activities, and with the review and completion of BSI activities for relevant accounts

• Support the drive for continuous improvement (CI) in MI to ensure integrity & accuracy and to meet advances in business requirements

• Contribute to the performance networks to share learnings and solutions

We have the following requirements:

• University or college degree

• 3-5 years relevant post degree experience

• Recognised national or international professional accountancy qualification e.g. CIMA, ACCA, ACA, CPA or qualified by experience

• Fluency in English, German knowledge is an advantage

• A good understanding and use of MI tools is a plus

• Able to analyse and summarise complex information and prepared to drive performance improvements together with the business

• Experience of working with large data sets

• Skilled at interpreting accounting data, able to provide a focus on underlying trends and messages

• Expert use of Excel

• Looks for ways to do things better, faster and more efficiently (CI)

• Excellent communication and cooperation skills

At bp, we provide the following environment & benefits to you:

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued

• Possibility to join our social communities and networks

• Chill-out and collaboration spaces in a stylish office environment

• Learning opportunities, other development opportunities to craft your career path

• Different bonus opportunities based on performance, wide range of cafeteria elements

• Life & health insurance, medical care package

• Company laptop

• Phone for private usage

• Opportunity to work from home: up to 3 days a week – based on team agreement

Sector(s):

• Finance, Accounting

• Financial Analyst

• Business Supporting Centres

• Logistical Support

• Transportation, Procurement, Logistics

• Supply Chain

https://careers.bpglobal.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=25078&siteid=5012&Areq=137993BR#jobDetails=154687_5012

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Customer function Team and advance your career as a

Lead Customer Service Representative

Customer teams are dealing with sales support processes, account management, order taking, invoicing, cash collection, pricing, service request management and supply chain management activities.

In this role You will:

• First point of contact for BP telephone based enquiries and/or for any written form of enquiries from both customers by internal customers within the BP Businesses

• Supporting the businesses: working with Account Managers and other Head Office teams to achieve business specific objectives and goals

• Provide professional and efficient customer service consistent with the set KPI’S, Service Level Agreements and Customer Service function’s core values

• Log, assign and track progress of queries and customer requests from receipt to completion, recording progress of these on a weekly basis

• Escalate activities that are not actioned by assignees and any high risk customer issues (financial, legal, reputation)

• Contribute positively to achieving individual, team and organisational targets

• Ensure data is accurately entered and maintained in all Customer Service and data collection systems

• Exhibit strong Team Player characteristics, constructive communication and active listening skills at all times

• Support the development and help maintain sound working relationships with key stakeholders, customers and external service provider

• Ensure processes are embedded & adhered consistently throughout the team

• Coaching and mentoring team members regarding specific issues and processes

• Support new joiners

• Acts as first point of contact in case of projects related to daily operations

• Takes part in calls and communications with the business as assigned by the Team Lead

We have the following requirements:

• Excellent English skills

• 1+ year Relevant experience in the field of Customer Service

• Must demonstrate a strong understanding of customers’ needs / behaviours

• Proven experience in problem solving and project management

• Excellent stakeholder engagement and communication skills

• Excellent written/oral communication skills and ability to build effective working relationships

• Strong time management and organisation skills

• Highly motivated

• Experience using SAP and/or Siebel is an advantage

At bp, we provide the following environment & benefits to you:

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued

• Possibility to join our social communities and networks

• Chill-out and collaboration spaces in a stylish office environment

• Learning opportunities, other development opportunities to craft your career path

• Different bonus opportunities based on performance, wide range of cafeteria elements

• Life & health insurance, medical care package

• Company laptop

• Phone for private usage

• Opportunity to work from home: up to 3 days a week – based on team agreement

Sector(s):

• Client Services, Customer Services

• Client Services, Client Services Manager

• Business Supporting Centres

• Client Support, Administration

• Head of Unit

https://careers.bpglobal.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=25078&siteid=5012&Areq=136774BR#jobDetails=153468_5012