In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, and develop your career in an encouraging, forward-thinking environment!

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Szeged Team and advance your career as a Senior Credit Control Analyst - SZEGED - Fixed-term

In charge of collections activity for the relevant portfolio supported by the team to ensure trade debtor balances are tightly controlled and compliant to the Downstream Credit Policy. This includes regular contact with internal / external collaborators to reach yearly goals / targets. Typically, this role is managing sophisticated customers (or portfolios) and does not have people management responsibilities.

In this role You will:

• Effective cash collection and monitoring of customers’ accounts (or own portfolio – may be cross-business or cross-country responsibility) consistent with BP’s credit standard & policies and preparing collection reports.
• Supervise credit and fraud violations and inform / involve all relevant collaborators within their DOA
• Dealing with customers’ accounts and keeping these fully reconciled (including relationship with Accenture)
• Adhere to the Team’s regular Key Performance Indicators (such as working conditions and performance)
• Deal promptly with customer disputes / issues in order to secure payments and follow the escalation path
• Maintain and develop working relationship with Cross-functions (incl: Sales, Customer Service team etc)
• Be able to identify key, strategic or high risk business customers and issues and take actions together with the relevant collaborators
• Use all communication channels to resolve issues and perform daily tasks (e.g.: call customers not only send emails)
• Participate in Continuous Improvement efforts; initiate and raise „quick wins” where these are relevant
• Review and make decisions based on customers’ blocked orders
• Compliance with all relevant Credit Management related and QMS/EMS policies
• Support Line Manager / Leads in all projects, systems implementations, strategic topics and any ad hoc activities needed

What You will need to be successful:

• Previous credit control / cash collection or customer service experience (1+ years)
• Any kind of College Degree or Economics (High School) or equivalent experience with relevant language skills
• Able to deal with complex situations while maintaining the right balance of customer and business focus
• Able to produce consistently high quality information within tight deadlines

At bp, we provide the following environment & benefits to you:

• Different bonus opportunities based on performance, wide range of cafeteria elements
• Life & health insurance, medical care package
• Flexible working schedule: home office up to 2 days / week, based on team agreement
• Opportunity to build up long term career path and develop your skills with wide range of learning options
• Family friendly workplace e.g.: Extended parental leave, Mother-baby room
• Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
• Possibility to join our social communities and networks
• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
• Assets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested

bp Hungary won the Most Attractive Employer 2023 Award (SSC / BSC sector) third time in a row at PwC's annual employer research. Come and join us!

Sector(s):

• Finance, Accounting
• Analyst, Advisor
• Financial Analyst
• Business Supporting Centres
• Financial Support

Send your application until 30th November:

https://bpinternational.wd3.myworkdayjobs.com/bpCareers/job/Hungary---Szeged/Senior-Credit-Control-Analyst--Fixed-term_RQ085062-1